Our Services

Payment

Upon successfully winning an auction, our system will automatically send a notification to the email address associated with the High "Bid" or "Buy Now" account. This email will contain the invoice and detailed instructions to complete the purchase, including the necessary steps for making the payment via wire transfer.

We exclusively accept Bank Wire Transfer. A & E AUTO-TRUCK BROKERS, INC does not accept Credit Cards, PayPal, Cashier's Check, or vehicle trade-ins.

Making a bank wire transfer involves the following steps:

1. Contact your bank (in person, by phone, or online)
2. Provide recipient details from the invoice
3. Verify fees and exchange rates
4. Initiate the transfer

You will need:

• Bank name and address
• Account name and address
• Account number
• Routing number
• Wire reference number

After completing the wire transfer, upload the payment confirmation receipt as specified on the invoice.

Delivery

All assets are insured during transportation to provide you with peace of mind and protection throughout the delivery process.

Please note that the delivery time may vary depending on the location:

• US: Maximum 14 days
• Canada: Maximum 22 days

We are committed to ensuring your satisfaction with your purchase from A & E AUTO-TRUCK BROKERS, INC. That's why we offer a 6-Month Limited Warranty and a 14-Day reject or refund policy for all assets sold on our platform, starting from the time you take possession.

We are unable to accept a return if the vehicle or asset has been:

• Involved in an accident or damaged
• Modified or altered from its original delivered condition
• Used as collateral for a loan (encumbrance)

In the event of a rejection, A & E AUTO-TRUCK BROKERS, INC will promptly issue a full refund, with all refunds processed within 48-72 hours. Delivery charges are waived.

Refund / Reject Policy

The warranty and peace of mind provided by A & E AUTO-TRUCK BROKERS, INC offer coverage for your new vehicle through our 6-Month Limited Warranty (from the time you take possession) and a 14-Day reject or refund policy.

For all assets: You are covered for 6 months from the vehicle purchase date, whichever occurs earlier, along with the 14-Day reject or refund policy.

The Limited Warranty covers repairs on all assemblies and parts, except:

• Interior or exterior cosmetic imperfections (shown on asset's gallery page)
• Replaceable/wearable parts
• Recommended maintenance
• Aftermarket accessories

This warranty provides you with specific legal rights, and you may have additional rights that vary by state, province, or jurisdiction.

THIS LIMITED WARRANTY WILL EXPIRE UPON THE SALE OF YOUR ASSET OR WHEN YOUR VEHICLE REACHES THE SPECIFIED TIME LIMITATION, WHICHEVER COMES FIRST.

Warranty

You cannot transfer this Limited Warranty to anyone else. You may be entitled to the benefit of other warranties under state law, which may be different from this Limited Warranty. Or your state law may not allow limitations as we have in this Limited Warranty. We follow the state law where it is different from the Limited Warranty.

Under state law, the applicability of certain types of damages and the scope of our responsibility as outlined in the Limited Warranty may vary. It's important to note that specific regulations in some states may supersede or modify these terms. Therefore, the terms of the Limited Warranty may not be universally applicable and could be subject to state-specific regulations.

This Limited Warranty provides you with specific legal rights, which may vary from state to state. If you have any questions, please feel free to contact us.

All "Bids" or "Buy Now" are considered final, meaning that if your "Bid" or "Buy Now" is accepted, you are obligated to complete the purchase. It's crucial to ensure that you are fully committed to purchasing the vehicle before placing an "Bid" or "Buy Now". If you have any doubts about proceeding with the purchase, we advise refraining from placing an "Bid" or "Buy Now" to avoid any potential issues.